Customers will pay for distinctive quality and give you higher margins.
Are all your profits eaten up by excess inventory or scrap? Are customers unsatisfied with your delivery times? Are you spending more money fixing customer problems than the original cost of the product? Did you have to recall a product?
Quality is all encompassing. Customers define quality for you. It can be fit and finish, timeliness of answering the phone, delivering on time and ease of use. Business Accelerants has experience with many facets of quality including FMEA (Failure Modes and Effects Analysis), reliability growth, and software quality assurance, just to name a few. We can help you determine which tools are best, whether it is 5S in the factory, Design for Six Sigma in engineering, process mapping for the accounting department or visual management for the whole organization.
- Fewer field issues
- Faster to market
- Higher prices and lower costs