Frontline leadership is needed for millions of people in large businesses and small. Where does it come from? I don’t see many small company leaders or frontline employees getting training. Where Is It?
Golden Rule—“Treat others the way you want to be treated.” Platinum Rule—“Treat others the way they want to be treated.” The focus changes from “you” to “they.” It changes from internally focused to externally focused. It changes from how things are delivered to how things are received. Determining how others want to be treated sounds like trying to read someone else’s mind. It’s taken me 40 years of marriage . . . I’m a slow learner.
One of the principles of statistics is to throw out the unexpected high and low data, to concentrate on the core, repeatable inputs. We are looking for trends, not outliers. Every day, though, I see businesses unable to keep a steady beat to their operation due to some outlier that disrupts them. . . . There’s one more thing to disruption, though. For the small start-up, it’s the key to success. For the established industry participants, it’s a risk for failure and loss of customers and revenue.
Success in the long term requires the ascension of someone to your position through succession planning. Are you ready to let go?
No matter whether I am talking with the former chairman of Merck & Company, a family run company of tens to hundreds of millions of dollars in sales, or the 2-4 founders of a new tech startup, the importance of setting and maintaining the right culture comes up. It, literally, is the foundation of every company. Culture has seven parts to it that pervade and infuse a company. It is not just a few words that . . .
The pessimists I know all proclaim, “I’m not a pessimist, I’m a realist!” Really? If perception is reality, then they must be right. . . . The Oregon Story Board is a non-profit at the forefront of training students to be able to use the HoloLens for educational purposes.
Climb the ladder to success. Go faster by taking the escalator. Create your elevator pitch. Cross the chasm. Virtuous cycles spiral upwards while vicious cycles spiral downwards. What goes up must come down! Cliches, metaphors, and more that play out every day in business. How do you do the right things for your business?
Going around in circles and getting dizzy is great fun at the fairgrounds. Children, in particular love the feeling of being pressed into their seat with the safety of a cable holding them in place. Adults in business don’t feel the same when they are forced to run around in circles with
I find myself anxiously waiting for the popup ads on a website to allow me to skip to the information I really want. Five seconds seems like an eternity to me at that point. I also am willing to pay for commercial free versions of apps for my iPhone. I don’t want to be trying to concentrate on a 30 point word in just the right place in Words with Friends and be distracted by some flashing image for a product I’ve already purchased and no longer need. I also am willing to pay for
Here it is May Day to celebrate turning the corner to summer and honoring the worker. Instead, a ship has sunk and people are out of jobs. The Risk of Disruption is one of 7 Forces affecting all businesses. Address it and the others; align them to move your business forward. It’s also National Small Business Week. Read about two small businesses weathering storms and working their sails (oops, I meant sales.)